Privacy Policy

Fling  |  Effective Date: April 24, 2025  |  Last Updated: April 24, 2025

Welcome to Fling ("we," "our," or "us"). We operate the Fling mobile application (the "App"), a social dating platform that helps people discover, connect, and communicate with each other. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

Please read this policy carefully. By using Fling you agree to the practices described here. If you do not agree, please do not use the App.

Contents

  1. Information We Collect
  2. How We Use Your Information
  3. Third-Party Services
  4. AI Features
  5. Data Sharing & Disclosure
  6. Data Retention
  7. Security
  8. Children's Privacy
  9. Your Rights & Choices
  10. In-App Purchases
  11. Push Notifications
  12. Links to Other Sites
  13. Changes to This Policy
  14. Contact Us

1. Information We Collect

1.1 Information You Provide Directly

1.2 Information Collected Automatically

1.3 Permissions Requested

PermissionPurpose
CameraTake profile photos, share images in chat, and video calls.
Microphone & Record AudioVoice/AI calls and speech-to-text input.
Fine & Coarse LocationProximity-based matching and location display.
NotificationsMatch alerts, messages, and promotional updates.
Storage / PhotosUpload photos from your gallery.

2. How We Use Your Information

Providing the Service

Creating and managing your account, showing your profile to potential matches, powering the discovery feed and matching algorithm.

Communication Features

Enabling real-time chat, video/audio calls via WebRTC, push notifications, and in-app messaging.

AI Features

Processing voice and text input for AI chat companions, AI voice calls, and speech-to-text transcription using Google Gemini (Firebase AI).

Safety & Moderation

Detecting and filtering inappropriate images using AI content moderation. Enforcing our Community Guidelines and Terms of Service.

Analytics & Improvement

Understanding how users interact with the App, diagnosing crashes, and improving performance and features.

Personalisation

Tailoring the discovery feed, match suggestions, and in-app promotions to your preferences and activity.

Payments

Processing in-app purchases (coins, subscriptions) and verifying entitlements via Google Play Billing.

Security

Firebase App Check (Play Integrity on Android, App Attest on iOS) is used to verify that requests originate from authentic, unmodified copies of Fling and to protect our backend from abuse.

3. Third-Party Services

Fling integrates the following third-party services. Each has its own privacy policy governing how it processes data.

ServiceProviderData Processed
Firebase AuthenticationGoogleEmail, phone, Google account info
Cloud FirestoreGoogleProfile data, messages, matches
Firebase StorageGoogleProfile photos, shared images
Firebase AnalyticsGoogleAnonymised usage events
Firebase CrashlyticsGoogleCrash reports & device info
Firebase Messaging (FCM)GooglePush notification tokens
Firebase App CheckGoogleApp integrity attestation
Firebase Remote ConfigGoogleFeature flags (no PII)
Firebase In-App MessagingGoogleIn-app promotional messages
Firebase AI (Gemini)GoogleChat text & voice for AI features
Google Sign-InGoogleName, email, profile picture
ElevenLabsElevenLabs Inc.Text sent for AI voice synthesis
BranchBranch MetricsDeep-link data, install attribution
Google Play BillingGooglePurchase tokens (no card details)

Google's privacy policy is available at policies.google.com/privacy.

4. AI Features

Fling offers AI-powered features including an AI chat companion, AI voice calls, and speech-to-text input. Please be aware of the following:

AI interactions with other users' profiles are facilitated solely to improve your experience. No AI profile data is shared with third parties for advertising purposes.

5. Data Sharing & Disclosure

We do not sell your personal data. We share information only in the following circumstances:

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the App's services. Specifically:

After account deletion, we may retain anonymised, aggregated data that cannot identify you.

7. Security

We implement technical and organisational measures to protect your data:

No method of transmission or storage is 100% secure. In the event of a data breach we will notify affected users and relevant authorities as required by applicable law.

8. Children's Privacy

Fling is intended for users aged 18 and older. We do not knowingly collect personal data from anyone under 18. If we become aware that a user is under 18, we will terminate their account and delete their data promptly.

If you believe a minor has created an account, please contact us at info.flingo@gmail.com.

9. Your Rights & Choices

Depending on your location, you may have the following rights:

RightHow to Exercise
Access your dataEmail us at info.flingo@gmail.com
Correct inaccurate dataEdit your profile in-app or email us
Delete your account & dataSettings > Delete Account, or email us
Withdraw location permissionDevice Settings > Fling > Location > Never
Opt out of notificationsSettings > Notifications, or device settings
Data portabilityEmail us at info.flingo@gmail.com
Opt out of analyticsEmail us at info.flingo@gmail.com

We will respond to valid requests within 30 days. We may need to verify your identity before processing your request.

10. In-App Purchases

Fling offers coins and premium subscriptions via Google Play Billing. All payment transactions are handled entirely by Google Play. We do not collect, store, or have access to your credit card or banking information. We receive only a purchase token confirming your entitlement.

Refund requests are subject to Google Play's refund policy.

11. Push Notifications

We send push notifications for new matches, messages, and promotional offers. You can disable notifications at any time via your device settings or within the App (Settings > Notifications). Disabling notifications does not affect core app functionality.

12. Links to Other Sites

Fling may contain links to external websites (e.g. via Branch deep links or profile links shared by users). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any external site you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page and, for material changes, notify you via in-app notification or email. Continued use of the App after changes constitutes acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Fling – Privacy Team

Email: info.flingo@gmail.com

We aim to respond to all enquiries within 5 business days.